Booking Terms and Conditions

Thank you for choosing to book with us at Allscott Mill B&B. We look forward to welcoming you. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Prices

The price per person per night includes accommodation in the specified room, breakfast and VAT.

Evening meals, packed lunches, drinks and the use of additional services or facilities are extra and will be charged at the rate agreed at the time of booking or as specified in our literature.

Pets

With the exception of assistance dogs, we do not allow pets at this property.

Children

As we do not have facilities for small children or family accommodation, our general policy is to welcome children aged 14 or over who are confident to occupy their own guest room.

Cancellation and Insurance

By making your booking, our agreement is a legal contract and your deposit is non-refundable in the unfortunate event that you should need to cancel within 14 days of your anticipated arrival and we are unable to re-sell the accommodation. If you cancel within 24 hours of arrival we reserve the right to charge you for the full cost of your stay.

If you cancel your booking giving more than 14 days notice, we will refund your deposit less a 20.00 administration fee per room.

Allscott Mill B&B would recommend that you consider taking out cancellation insurance to cover this cost.

Non-availability of Accommodation

Allscott Mill B&B would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

Arrival

Your accommodation will be available to you from 3.00pm on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your rooms. However early check can be arranged by contacting us in advance.

Late arrival procedure

Please ensure you contact us no later than 6.00pm to let us know if you will be arriving later than arranged. Failure to notify us may result in the room being re-let or the full cost of the room being charged to your credit card.

Departure

Please be ready to leave the accommodation by12 midday on the day of departure, unless otherwise arranged (late check out can be arranged). We will provide you with an invoice, payable on departure for any additional services you may have used during your stay.

Smoking

Please note that in accordance with UK legislation, no smoking is permitted at Allscott Mill B&B, this extends to all rooms and parts of the house and to all areas of the grounds and outbuildings with the sole exception of the front garden where guests may smoke providing that other non-smoking guests are not disturbed. Guests are respectfully requested to observe this condition and we reserve the right to ask anyone who disregards this policy to leave the premises immediately. Payment for the full booking will be charged plus the cost of cleaning all bedding, carpets, upholstery and soft furnishings plus the cost of an extra night so that the room can be fully aired before we can re-let.

Damages and Breakages

Please take care when staying in our home. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.

Please remember that damage may be more expensive to repair if it has not been attended to quickly or concealed.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Privacy Policy

Any data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party unless we have your permission to do so.

A warm welcome awaits you at Allscott Mill B&B.

If you have an enquiry or would like to make a booking, please contact us.